Refund policy

PLEASE NOTE WE DO NOT OFFER FREE RETURNS, FEES WILL APPLY.

Returns Can I return my order? Yes, it is possible. If you are not satisfied with the items you ordered, you can return them within 30 days of receipt.

In this case, the order must meet the following conditions:

The order still contains all the matching parts, components and packaging arrived exactly as the product.
Normal processing of the product is evident; breakages due to careless handling are excluded.
Products for which hygiene is important have been thoroughly cleaned before the return process begins.
The product was found to be defective upon receipt.
We are entitled to charge the customer for shipping costs.
A return will be processed within 7 business days and will be officially confirmed within this time frame if the conditions are met.

*We reserve the right to refuse returned items if we suspect the items have been used or damaged for reasons beyond our control.

How do I return my order? If your order meets the conditions described above, you must follow these steps to initiate the return process.

Send an email to: Info@aveiromode.com
Make sure the email contains the following information:

Order number
Reason for return request
Photo of the product in case of breakage
Customer's first and last name
Customer address

We will then speak to you and provide you with the return address. Never send the return to the sender; we will send you the correct address upon request. As the customer, you are responsible for the shipping costs for returning the product.

CANCELLATION CONSTRUCTION

The consumer has a right of withdrawal in accordance with the following provisions if he is a natural person who concludes a legal transaction for purposes which cannot be attributed primarily to his commercial or professional activity:

A. CANCELLATION CONDITIONS Right of withdrawal The withdrawal period is 14 days from the day on which you or a third party designated by you who is not the carrier took possession of the last goods. Since we work with a fully automated system, orders are processed immediately after they are placed. We cannot therefore interrupt the shipping process until delivery and a refund after receipt of the goods is therefore not possible. In order to exercise your right of withdrawal, you must inform us (AVEIROMODE) of your decision to withdraw from this contract by means of a clear statement (e.g. by email). The cancellation is complete when we have received the goods. The buyer bears the costs of returning the goods.

Transit shipment registration Since our goods are shipped from Asia, transit times may be longer, over which we have no influence. If the goods are already on their way to you, cancellation is not possible. Please wait until you receive the goods and then return them to us. Of course, you can also inform us of your cancellation in advance. To ensure the fastest possible return, we ask you to send us a shipping confirmation.

Consequences of cancellation: If you cancel this contract, we must pay you all payments we have received from you, excluding delivery costs (except for additional costs resulting from choosing a delivery method other than the cheapest reimbursement. Standard delivery) that we offer takes place immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract and receipt of the goods. For this reimbursement, we will use the same means of payment that you used for the initial transaction, unless something different has been expressly agreed with you; in no event will you be charged any fees as a result of this reimbursement.

ALL RETURNS WILL BE SENT TO OUR CENTRAL WAREHOUSE IN ASIA AT THE CUSTOMER'S EXPENSE.

Refund and Return Details (add to Refund and Return Policy and Terms and Conditions):

We have a 30-day return policy, which means you can return within 30 days of receiving your item

to request a return.

To be eligible for a return, your item must be in the same condition that you received it,

never worn or used, with tags and in its original packaging. You will also need the receipt or

Proof of purchase.

To initiate a return, you can contact us at info@aveiromode.com. Items returned to us

returned without you having previously requested a return will not be accepted.

Please send the package by courier and provide us with the tracking number. standard

Return address (if confirmed by customer service upon receipt of proof of purchase)

proof of purchase):

E-comsells Limited, Unit B6, 12th Floor, Wing Wah Building, No. 677 King's Road, Quarry Bay, Hong Kong Island, Hong Kong

Toll-free telephone assistance: +31 636492663

Email support: info@aveiromode.com

In the event of a return (if applicable), the Seller will immediately provide the Consumer with all

Payments received from the consumer, except for the cost of returning the goods, will be returned immediately,

and in any event no later than 10 working days from the day on which the seller

received a refund package. As soon as we have received and verified your return, we will send it to you

an email to let you know we have received your return. We will also notify you of

approve or reject your refund.

Payments made by you, excluding the cost of delivery of the goods, as set out in the

The costs indicated in the general conditions of delivery of the goods will be reimbursed to you immediately, but at the latest

within 10 days

Refund policy

Company Information